Payment policy
By pay pal or bank transfer as soon as possible after purchase to avoid delays in dispatch of your order. All items are dispatched from the UK. If you are from outside the EU you may find that your government may charge tax and duty for items imported into your country. Please be aware of such charges as they are your duty to pay.
Please read terms and conditions before ordering as this forms part of the sale.
Please ensure that the PayPal or postal address is correct as incorrect address will result in non refundable postage and may incur and import charges if the item is sent back by your postal service to the U.K.
Postage & packaging
Items will by posted via Royal mail first class recorded delivery with in 7-28 days of ordering unless it is a custom order and I will give you a time scale for when your order will be completed by. Please message me if you need it with in a certain time scale.
International parcels are shipped 'International Signed For' and fully track able where available. You will receive a tracking number and the parcel will require a signature upon delivery. Please be aware that the delivery time will vary depending on the shipping destination.
*Please ensure your address is correct on your Pay Pal account as incorrect posting is non refundable* .
I want you to be completely happy with your item and if you need any additional information please message me and I will be happy to answer any questions.
Refund & Returns Policy
In the unlikely event that your purchase is faulty upon receipt, I will either repair the item or offer you a full refund or exchange for another item of the same value.
If your head wear is not suitable then you must contact me within 5 days of receipt to let me know that you are returning the item. We will check when the item was signed for and received via on line tracking on the Royal Mail website. Once you have contacted us and received a response, the item should be returned to us within 7 days of the initial date you received the item.
Every item in my shop is hand made by me, so slight variations may occur.
It is your responsibility to ensure that any returned items are sent back safely, in the original unspoiled packaging (with security tags intact where used) and within the 7 day limit. We cannot accept any liability for damage incurred to the returned item whilst in transit, or the loss of returned items.
Your original Postage costs and return postage costs will not be refunded, except if the item is faulty. Once the returned item has been received by Satyrion we will issue you with a refund within 14 days. Please note that the refund amount will be minus the cost of the original postage incurred by Satyrion.
Refunds or exchanges will not be given past the date of your wedding or special occasion. We reserve the right to decline a refund should we suspect that your wedding date has passed or that you have worn the item.r purchase. Should you need to return your head wear or jewellery, please notify me within 5 working days of receipt otherwise I will assume that you are happy with your purchase.
For refunds you need to send the item back to me with undamaged and unworn product (all items are tagged) and packaging with in 7 days from the day you received and signed for the package. This is a non negotiable policy so please advise me as soon as you receive the item if it is not suitable
Please note Postage incurred by Satyrion is not refundable.
Please contact me at via contact form with all the details i.e your name and order number and I will reply as soon as possible and forward you a returns address if necessary.
Thank you
By pay pal or bank transfer as soon as possible after purchase to avoid delays in dispatch of your order. All items are dispatched from the UK. If you are from outside the EU you may find that your government may charge tax and duty for items imported into your country. Please be aware of such charges as they are your duty to pay.
Please read terms and conditions before ordering as this forms part of the sale.
Please ensure that the PayPal or postal address is correct as incorrect address will result in non refundable postage and may incur and import charges if the item is sent back by your postal service to the U.K.
Postage & packaging
Items will by posted via Royal mail first class recorded delivery with in 7-28 days of ordering unless it is a custom order and I will give you a time scale for when your order will be completed by. Please message me if you need it with in a certain time scale.
International parcels are shipped 'International Signed For' and fully track able where available. You will receive a tracking number and the parcel will require a signature upon delivery. Please be aware that the delivery time will vary depending on the shipping destination.
*Please ensure your address is correct on your Pay Pal account as incorrect posting is non refundable* .
I want you to be completely happy with your item and if you need any additional information please message me and I will be happy to answer any questions.
Refund & Returns Policy
In the unlikely event that your purchase is faulty upon receipt, I will either repair the item or offer you a full refund or exchange for another item of the same value.
If your head wear is not suitable then you must contact me within 5 days of receipt to let me know that you are returning the item. We will check when the item was signed for and received via on line tracking on the Royal Mail website. Once you have contacted us and received a response, the item should be returned to us within 7 days of the initial date you received the item.
Every item in my shop is hand made by me, so slight variations may occur.
It is your responsibility to ensure that any returned items are sent back safely, in the original unspoiled packaging (with security tags intact where used) and within the 7 day limit. We cannot accept any liability for damage incurred to the returned item whilst in transit, or the loss of returned items.
Your original Postage costs and return postage costs will not be refunded, except if the item is faulty. Once the returned item has been received by Satyrion we will issue you with a refund within 14 days. Please note that the refund amount will be minus the cost of the original postage incurred by Satyrion.
Refunds or exchanges will not be given past the date of your wedding or special occasion. We reserve the right to decline a refund should we suspect that your wedding date has passed or that you have worn the item.r purchase. Should you need to return your head wear or jewellery, please notify me within 5 working days of receipt otherwise I will assume that you are happy with your purchase.
For refunds you need to send the item back to me with undamaged and unworn product (all items are tagged) and packaging with in 7 days from the day you received and signed for the package. This is a non negotiable policy so please advise me as soon as you receive the item if it is not suitable
Please note Postage incurred by Satyrion is not refundable.
Please contact me at via contact form with all the details i.e your name and order number and I will reply as soon as possible and forward you a returns address if necessary.
Thank you
